There are a lot of different groups of people that need to remember names in order to help increase sales, retention and overall a positive experience for their customer relationships.

Group leaders

Being a leader means others look to your first for direction. Knowing the names of individuals in your group is what sets leaders apart from followers.

Tour guides

Guests seeking a memorable vacation often look to tour guides to show the best of the best. The tour guide is what sets the tone of a great vacation experience through the interaction with guests.

Gym instructors

Studies have shown when an instructor addresses a member of their class by name it helps to create a feeling of inclusivity.

Salespeople

Remembering the names of potential and current customers will provide them with the best possible service.

Retail workers

Greeting customers by name creates a welcoming environment and helps to encourage customers to refer and repeat business relationships.

Restaurant worker

Knowing the names of your customers helps provide better service since the waiter/waitress can ask customers by name if they are enjoying their meal or need anything else. It also helps create an atmosphere of hospitality that encourages loyalty and repeat business.

ANYONE

Whoever has contact with a customer, whether it is over the phone or online, needs to be able to address that customer by name. It can really make a difference in customer satisfaction! Additionally, remembering names will help create a more personal connection.

Remembering names is an important skill in many different fields, so it's important to practice as much as possible! Put yourself in different scenarios and practice remembering people's names. It might seem difficult at first, but with enough practice, you will be able to remember names like a pro!

Committing to learning and practicing this skill, can help create positive interactions between employees and customers that can lead to better sales. So take the time to remember names and reap the rewards of better customer relationships by using WhoZat, today!